Privacy Policy

Last Updated: [Insert Date]

At TrafficMaster Sales (“we”, “us”, or “our”), operating at www.getfloordealnow.com, we are committed to protecting your privacy while providing premium flooring solutions worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases of our flooring products including area rugs, artificial grass, boat carpet, and commercial flooring supplies.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Name, email address, shipping address, phone number, payment details (credit/debit cards processed via PCI-compliant systems, PayPal information)
• Commercial Account Information: Business name, tax ID, net-30 payment terms (for approved contractors)
• Transaction Data: Purchase history, product preferences (such as carpet padding or laminate wood flooring selections), shipping preferences
• Technical Data: IP address, browser type, device information, pages visited (particularly our in-stock carpet and gym flooring tile sections)
• Communication Data: Emails sent to [email protected], customer service inquiries

2. How We Use Your Information

Your data helps us deliver our “Click. Ship. Install.” promise efficiently:

• Process orders for flooring products including cut-to-length carpet and ceramic tile
• Provide multi-currency payment processing for international customers (excluding remote Asian regions)
• Offer commercial-friendly features like recurring payments for property managers
• Improve our product offerings (hardwood flooring, carpet transition strips, etc.)
• Communicate about orders, shipments, and promotions
• Prevent fraud and ensure payment security
• Comply with legal obligations related to flooring product sales

3. Data Sharing and Disclosure

We respect your privacy and only share information when necessary:

• Service Providers: Payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers for door mats and gym floor tiles delivery
• Legal Requirements: When required by law or to protect our rights (e.g., customs documentation for international artificial grass shipments)
• Business Transfers: In case of merger or acquisition involving our flooring business
• Commercial Partners: With your consent, for contractor accounts needing bulk pricing on carpet tile orders

We never sell your personal information to third-party marketers.

4. Data Storage and Security

Based in Fayetteville, US, we implement robust measures to protect your data:

• PCI-compliant systems for credit card payments on laminate flooring purchases
• Bank-level encryption for all transactions
• Secure servers with limited access
• Regular security audits of our flooring e-commerce platform

While we implement these measures, no internet transmission is 100% secure. We encourage customers to use strong passwords and monitor account activity.

5. Your Rights

You have control over your information:

• Access: Request details of personal data we hold about your flooring purchases
• Correction: Update your account information (especially important for commercial customers ordering boat carpet)
• Deletion: Request removal of personal data, subject to legal retention requirements
• Opt-Out: Unsubscribe from marketing emails about new carpet padding or garden center products
• Complaints: Lodge concerns with relevant data protection authorities

6. Cookies and Tracking Technologies

We use cookies to enhance your experience when shopping for flooring supplies:

• Essential Cookies: Required for functions like adding carpet transition strips to your cart
• Performance Cookies: Help us improve our website layout for browsing hardwood flooring options
• Marketing Cookies: Show relevant ads for in-stock carpet and gym flooring products

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect checkout functionality.

7. International Data Transfers

As a global flooring provider (excluding some Asian regions), your data may be transferred to and processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our flooring products and website are not directed at children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy as our flooring business evolves. Significant changes will be notified via email or website notice, particularly if affecting payment processing or data handling practices.